Return & Refund Policy
Cancellation Policy
You can’t cancel your order if it was placed 24 hours ago. You can email your request at Supports@Icelandstore.shop in the due time (0-24 hours since ordering) We would be happy to assist you with your request.
What is your return policy?
BELOW IS FEW REASON YOU CAN’T RETURN YOUR ITEM OR CANCEL YOUR ORDER
- You have chosen the wrong size, wrong color and wrong type of t-shirt.
- You can’t cancel your order if it was placed 12 hours ago
- The image quality in a t-shirt is considered good
- NOTE: Our company is a T-shirt print company : ( The Process Of Operating System )
- Step 1 : Customer places order
- Step 2 : Our process order and printing ( 2 – 5 business days )
- Step 3 : Packing goods and delivery for the customer by UPS, USPS, DHL… ( 04 – 07 business days )
If you are not completely satisfied with your purchase, simply return it for a no-hassle refund or replacement (Shipping charges are not refundable). Returns are subject to a 20% restocking fee. Correctly personalized items cannot be returned. Returned items must be received in their original packaging and in perfect condition, with delivery confirmation, within 7days after receiving your order
If you want to exchange them, send to us the merchandise, with a $5 check (make the check payable to Teespress) to cover partial the S&H, and a note with what color would you like to exchange with. Don’t forget to add a delivery confirmation on the package.
Orders that are canceled before shipping are subject to a 10% processing charge.
Include your name, address, telephone number, a copy of your Exclusively Weddings invoice, and the reason for the return.
Return address: Iceland LLC – 25 First Ave. SW Ste A Watertown, SD 57201, United States
When will I be credited for my return?
We credit your account as soon as we process your return and receive the merchandise. Check with your bank or credit card institution to see when they will credit your account. Allow at least 7-12 business days for the return to be posted in your bank.
We only agreed to refund in case we print the wrong design or the print wrong size.